UnifiedBeez Privacy Policy
Effective Date: August 1st, 2025
Introduction
By using UnifiedBeez, you agree to the collection and use of information in accordance with this Privacy Policy.
Privacy Commitment
UnifiedBeez is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you use our unified messaging platform.
Information We Collect
Personal Information
We collect various types of personal information, including:
- Account Information (Name, email, phone, company)
- Profile Information (Business profiles, team roles)
- Authentication Data (Credentials, session tokens)
- Billing Information (Payment details, usage metrics)
Communication Data
We process communication data across all integrated channels:
- Messages and message content
- Metadata (Timestamps, status, read receipts)
- Attachments (Files, images, documents)
- Contact Information (Imported lists, customer data)
WhatsApp (Meta API)
Numbers, templates, Meta Business Manager info, and message content.
SMS (Twilio)
Phone numbers, carrier info, SMS content, and opt-in status.
Usage and Analytics
- Platform usage (Feature access, activity logs)
- Performance metrics (Response times, volume)
- AI interaction data (Assistant conversations)
- Device info (IP, browser, OS)
How We Use Your Information
Service Provision
- Facilitate multi-channel messaging
- Provide AI assistant services
- Notifications
Platform Features
- Authentication
- Role-based access
- Analytics dashboards
Data Storage and Security
Data Storage
- Encrypted MongoDB for messages
- Secure MySQL for user data
- Redis for session caching
Security Measures
- HTTPS/TLS encryption
- JWT authentication
- Infrastructure audits
Data Sharing and Disclosure
Third-Party Providers
We share data with channel providers like Meta (WhatsApp), Twilio (SMS), and AI providers (OpenAI/equivalent).
Legal Disclosure
We may disclose information to comply with legal processes or government requests.
Your Rights and Controls
Access
Request access to data and export history.
Correction
Update profile or request account deletion.
Preferences
Control AI behavior and notification settings.
Contact Information
If you have questions about this Privacy Policy or how UnifiedBeez handles your data, you can contact us at:
- Email: info@unifiedbeez.com
- Address: London, E11 3JZ, UK
I confirm that I have read and accept the terms and conditions and privacy policy.
